2011 National Service Coordinator Conference
August 28 - 31, 2011
Orlando World Center Marriott
Orlando, Florida
Call for Presentations
Planning for the 2011 National Service Coordinator Conference has already started. The American Association of Service Coordinators' (AASC) goal is to offer training sessions that inform and educate attendees on trends, issues, programs, services and best practices to help them be better able to provide assistance and services to their residents. This conference provides unparalleled learning and networking opportunities for the diverse members of the service coordination and affordable housing professions. The Call For Presentations will remain open until February 14, 2011. We invite you to look over the instructions and consider submitting a proposal. You will be notified about the status of your submission by April 1, 2011.
Audience: The National Service Coordinator Conference audience is comprised of service coordinators, Family Self Sufficiency (FSS) program coordinators, property managers, quality assurance professionals and others working in public, subsidized and other affordable housing communities. Conference attendees work with low income seniors, families and people with disabilities in these various housing environments and provide information and access to needed programs, benefits and services for their residents to gain and/or maintain their self sufficiency.
Handout Policy: As we did in 2010, the 2011 National Conference will be paperless. All presenters will be asked to submit their presentations and any additional handouts and/or supporting documents via our online submission process. AASC no longer produces the 600+ page Information Resource Book (saving over a quarter million pieces of paper, the environment and countless trees). Instead, attendees will have the ability to print handouts for the sessions they will be attending up to two weeks prior to the conference. Additionally, attendees will receive a CD at registration that includes digital copies of all of the presenters’ presentations and handouts.
Reimbursement Policy: AASC cannot pay honorarium, travel, per diem or other costs for speakers. However, a limited number of speaker scholarships may be available to support speaker expenses for presenting at the conference. Please indicate on the submission form whether you will be requesting a scholarship.
Additionally, presenters are responsible for any expenses incurred in the development and implementation of their sessions.
Speakers who are attending on the day of their presentation only will not be required to pay a registration fee. However, speakers who plan to attend more than one day of the conference will need to pay the appropriate registration fee(s). Speakers that have been selected to present a workshop and who will be attending the entire conference – Monday, August 29 through Wednesday, August 31,2011 – will receive a $100 discount on their conference registration. (These speakers will receive a special conference registration form along with their confirmation letter.)
Presentation Expectations and the Education Program: We are seeking proposals for training sessions that focus on information, issues and best practices that are important to service coordinators, resident services professionals, property managers, quality assurance professionals and public housing officials.
Three-hour intensive pre-conference workshops will be offered on Sunday, August 28, 2011 beginning at 12 noon. These workshops are designed to go in depth on specific topics, focus on skill development and tools, and include the opportunity for more interaction and dialogue. Please indicate in your session abstract, as well as on the CFP form, whether you would like your presentation to be considered for a pre-conference workshop.
Breakout sessions at the conference will be offered during seven (7) different timeslots for 90-minute concurrent sessions on Monday, Tuesday and Wednesday. Monday's late afternoon breakout timeslot will be for 60-minute concurrent sessions. Please indicate the maximum duration of your presentation in your session abstract, as well as on the CFP form.
As we did at the 2010 Conference, there will also be unique opportunities for peer-to-peer learning experiences via Networking Groups. These will be small groups of attendees who are interested in a specific topic and want to learn from their peers and share their own experiences. Last year's Conference Networking Group topics ranged from producing newsletters to strategies to get services for residents. If you are interested in facilitating a Networking Group, please indicate this in your submission abstract, as well as on the CFP form.
(NOTE: Networking Group facilitators are not eligible for the $100 Conference registration discount.)
The multidisciplinary education program is organized into the following broad education topics:
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Aging Issues
Topics, issues and “best practices” related to the elderly including, but not limited to: the aging process; quality of life; housing; abuse and neglect; benefits and services for this population; addictions and substance abuse; developing health and wellness programs; diet and nutrition; compulsive behaviors; legal issues; safety and mobility; mental health; working with family members; end-of-life care and resources; bereavement, grief and loss; memory and brain fitness; seniors in the workforce; intergenerational programs; etc. -
Family Issues
Topics, issues and “best practices” related to families including, but not limited to: developing youth programs; financial literacy; motivating towards economic independence; accessing benefits and services; jobs skills training; adult literacy; developing realistic family budgets; diet, nutrition and wellness; parenting; domestic violence; addressing multiple barriers to self sufficiency; etc. -
Housing Management and Operations
Topics related to facilities management, HUD REAC and MOR inspections, effective operations strategies, HUD occupancy, reasonable accommodations and modifications, Fair Housing, interviewing potential tenants, etc. -
Diversity Issues
Topics, issues and “best practices” related to diversity including, but not limited to: working with different cultures; understanding cultural differences; working with multiple cultures or ethnicities in the same housing community; LGBT issues; social cohesion; promoting volunteerism in residents; etc. -
Advocacy
Topics and “best practices” related to advocating for residents; encouraging resident advocacy; understanding policies affecting affordable housing; advocacy at the national, state and local levels; agenda setting and framing issues; etc. -
Personal Growth & Development
Topics and information designed to improve one’s potential; stress management; retirement and planning for the future; enhancing quality of life; gaining control of one’s life; discovering hidden talents; how to realize one’s dreams; balancing work and life; effective time management; etc. -
Community-Building and Networking
Topics and information related to promoting civic engagement in low-income residents; developing community partnerships; connecting college students and seniors; financing senior transportation options; building community transportation collaborations; creating capacity in your local community;
Additional topic areas can include:
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Understanding poverty
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Veterans' housing and services needs
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Social services workers and "compassion burnout"
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Working with the homeless
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Working with ex-offenders and reentry into the community
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Strategies for funding innovative programs and services
Innovative Learning: AASC continues to seek training proposals that will enrich the training for service coordinators and other affordable housing professionals with original, thought-provoking and innovative presentation formats. We are particularly interested in proposals that go above and beyond traditional presentations. For example:
The following design, delivery and evaluation principles should be assessed prior to submitting your proposal.
Does your presentation…
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…both support and challenge? Will participants be encouraged to take risks, question assumptions and fully engage in the learning process? Are participants provided with multiple ways to view the content?
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…involve thinking and action? Are you providing tools that allow participants to examine their beliefs, consider new perspectives, and put ideas into action?
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…provide an experience that participants will find relevant and topical? Is your material derived from your own experiences? Does your information provide high doses of practical application, reality and value?
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…allow for equal involvement and contribution to the learning process from you and the participants? Is the learning experience designed to be co-creative? Have you considered a peer-to-peer teaching and learning model?
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…provide participants with a welcoming environment? Are you allowing for a learning experience that builds personal connections and a sense of community among participants?
Evaluation Criteria: A peer review committee of AASC members, experts in the field and association staff will review all proposal submissions. Session proposals will be reviewed on the basis of the information submitted. What you propose is what you will be expected to present if selected. In the event of faculty substitutions, deletions, or additions, AASC must be notified in a timely manner. If any faculty changes result in significant changes to a selected training proposal, the proposal will be re-evaluated regarding its inclusion in the 2011 National Service Coordinator Conference curriculum.
Under no circumstances should conference sessions be used as a forum for promotion of a specific product or service in which faculty have a financial self-interest.
AASC retains the responsibility for ensuring that sessions are free from commercial bias. Faculty are expected to refrain from overt statements, harsh language or pointed humor that disparages the rightful dignity and social equity of any individual or group. Faculty should maintain political neutrality unless a political leaning is outlined in the approved session description.
It is an honor and a privilege to present at the AASC National Service Coordinator Conference. AASC requests that individuals selected as faculty members view the opportunity as an important contribution to the service coordination profession and make a firm commitment to deliver the presentation.
Submission Guidelines and Information:
AASC will be using an online system again this year to collect information and materials from program presenters, including presentation proposals. Click the link below to go to the submission site and submit your presentation proposal. You will be guided through the process by instructions given at the top of each submission page/screen. All fields identified with an asterisk (*) will require information.
After you complete all submission steps, you will receive a confirmation email with important information regarding your presentation proposal submission. Please keep this email for future reference.
If you have any questions regarding the submission process or your specific presentation proposal, please contact Katie Dodson at kdodson@servicecoordinator.org or 614-848-5958, ext. 107.
Note: The contact person submitting the Call for Presentation session proposal is responsible for contacting ALL co-presenters and for ALL details including the session abstract and learning objectives submission, coordination with all co-presenters and submitting their respective bios, presentation format and AV needs.
Be sure to complete all contact information for all faculty of the proposed session, all session information (e.g., session title, session abstract and learning objectives), target audience(s) and AV needs. Incomplete information will prevent your proposal from being accepted for review.
Notification and Electronic Communication: All potential faculty who submit a training session proposal will receive e-mail notification that the proposal has been received. Once the review and selection of proposals is complete, faculty will receive an e-mail and mailed letter providing notice about the proposal's status (either accepted or declined).
Audio Visual Equipment: AASC will provide the basic AV equipment to enable a standard presentation (screen, LCD projector, wired or wireless microphone). PLEASE NOTE: Conference faculty will be responsible for providing their own laptop computers.
